1Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out forms on our website, such as requesting care, submitting a career application, or subscribing to our newsletter. This information may include:
- Name, email address, phone number, and fax number.
- Information regarding care recipient needs and Michigan Medicaid eligibility status.
- Employment background and reference details on career forms.
2How We Use Your Information
The information we collect is used solely to provide and improve our care coordination services. Specifically, we use it to:
- Respond to your requests, contact messages, or care intake applications.
- Assist with Home Help Program navigation and caregiver verification steps.
- Send updates, newsletters, or essential program notices if consented to.
- Ensure compliance with state-funded program guidelines and legal mandates.
3Protection of Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Access to your sensitive information is strictly limited to authorized personnel who require it to assist with your care program setup.
4Third-Party Sharing
We do not sell, trade, or rent your personal identification information to outside marketers. We may share necessary details with official state entities (such as MDHHS or CHAMPS) strictly to facilitate your service enrollment, or when required by federal or Michigan state law.
5Cookies and Site Analytics
Our website may use standard cookies to optimize your browsing experience. Cookies help us analyze web traffic and understand page interaction to deliver clearer layouts. You can choose to disable cookies via your individual browser settings at any time.
6Your Rights & Access
You have the right to request access to the personal information we hold about you, or ask for updates, corrections, or total removal of your records. To do so, please contact us directly using our official communication channels listed below.
7Updates to This Policy
We reserve the right to update this Privacy Policy at any time. When updates occur, we will adjust the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we safeguard your data.